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 Mindline Cumbria: 03005610000- Open Monday-Friday : 12-9pm and 5-9pm Saturday. Offers free confidential advice to patients and family members regarding all mental health issues.


Cover when the Practice is closed  

111

Monday to Friday 6.30 pm until 8.00 am
24 hour cover throughout the weekend
24 hour cover on Bank Holidays including Easter, Christmas and New Year.

If you require out of hours assistance, please call the following number: 111

NHS 111 (started 22.10.2015)

 

NHS 111 is a Department of Health idea of a single point of access for urgent care which seeks to improve and simplify access to non-emergency health care by providing a memorable three-digit telephone number that is free to the caller.

By calling NHS 111 callers get immediate access to clinical advice on their condition or triaged over the phone and then sign posted to the appropriate services.

If the reason for the call turns out to be an emergency, the call will be immediately passed to ambulance dispatch, which will then be managed just as if you had dialled 999. The line is staffed by a team of fully-trained call handlers supported by experienced senior clinical advisors, who will assess the symptoms and then signpost the caller directly to the most appropriate place of care.

Whether an out of hours doctor, a district nurse, a 24 hour chemist or an emergency dentist is needed, the NHS 111 team will make sure service users get the right help, first time.

The NHS 111 service is available 24 hours a day, 365 days a year. Calls from landlines and mobile phones are free - just like 999.

  When to use 111, you should call 111 if:

  • It's not a 999 emergency
  • You think you need to go to ED or another NHS urgent care service
  • You don't think it can wait for an appointment with your GP, or
  • You don't know who to call for medical help 

For less urgent health needs you should still contact your GP in the usual way.
For immediate, life-threatening emergencies, you should call 999. 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website