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Please note : The surgery is currently undergoing some renovations within the Practice, which should last until the end of February 2018. Apologies for any inconvenience and disturbance caused during this time. 

 Mindline Cumbria: 03005610000- Open Monday-Friday : 12-9pm and 5-9pm Saturday. Offers free confidential advice to patients and family members regarding all mental health issues.

PLEASE NOTE: Our GP's do not see patients with dental issues. You are advised to contact your dental practice or Dental Direct on 01228 603900.

Latest News

Evening and weekend Extended Access appointments available.

Extended Access Poster

Extended Access Info

Autism awareness video

Some of our staff have been involved in an Autism awareness video to view please click on this link  Autism awareness video

Book your Flu vaccination now

We are now booking appointments for flu vaccinations. Please support your surgery by having your vaccination with us. we have week day, evening and Saturday appointments available.

Lakes Medical Practice receive Outstanding rating from the CQC

The Lakes Medical Practice have received an Outstanding rating from the Care Quality Commission. For full details please see the Care Quality Commission section on our website.

Notice for patients on stable long term medication

We are recommending patients that are on stable long term medication to see if they are suitable for the Repeat Dispensing Scheme. This is where batches of prescriptions are issued at one time, saving GP's and patient's time.

Information on this, is provided below in the patient Leaflet:
Repeat Dispensing Patient Leaflet;

Fair Processing Notice

Our fair processing Notice explains why we collect information about you and how that information may be used to deliver your direct care and manage the local health and social care system. The notice reflects :

  • What information we collect about you;
  • How and why we use that information;
  • How we retain your information and keep it secure;
  • Who we share you information with and why we do this.

The notice also explains your rights in relation to consent to use your information, the right to control who can see your data and how we seek advice and support if you feel that your information has not been used appropriately.

a leaflet explaining more and a full copy of the notice are available on via links below.

GDPR Leaflet

Fair Processing Notice

Patient Concerns

If you are a patient who has a particular concern and wishes to speak to the "Practice Manager", please note that we now have a Practice Management Team, rather than an individual Manager. The team members are Dr Rachel Preston, Nicola Webb, Iris Cheshire and Sue Birkbeck.

Reading Well service

Reading Well is a series of free books to help people to improve their mental wellbeing. They are now available in libraries across Cumbria.

The books, published under a series called Reading Well, are aimed at adults experiencing common mental health problems have been endorsed by health professionals in partnership with Cumbria County Council Library Services. You can access the information at your local libraries. Or for more information please visit 

Health and Wellbeing Hub open for business in Eden

Eden residents have a one-stop-shop for their health and wellbeing information as the new Eden Hub opens at Penrith Community Hospital this week.

Age UK Carlisle and Eden has employed the hub co-ordinator, Hazel Laithwaite to bring together all the community activities and services together to improve local links, keep people independent and improve the Health and Wellbeing of people in the Eden District.

Carlisle Eden Mind have also employed a co-ordinator, Jo Laverick who is running regular drop in session in various locations in Penrith town centre.

The Eden Health and wellbeing Hub is open Monday, Tuesday, Wednesday 10 – 4pm and Fridays 10 – 12pm

Hazel said: “The benefits of the Hub are available to local people of all ages and can be accessed alongside medical services and offer a none medical support network.

“If you are worried about something and don’t know where to turn or wish to find out what activities and services are available in your area, we can help at the Eden Health and Wellbeing Hub.

“I am assisted at the Hub by volunteers and anyone interested in getting involved can give me a call or call into the Hub at Penrith Community Hospital.”

The Eden Health and Wellbeing Hub is one of 16 health projects across Cumbria, funded by Cumbria Partnership NHS Foundation Trust as part of the £500,000 NHS Integration Bursary Funding.

For more information about Eden Health and wellbeing Hub or to find out more about volunteering opportunities contact Hazel Laithwaite on 01768 245911 or email [email protected]

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